We always say that custom rugs are very “personal” items and it important that customers are engaged in the entire process of making a custom rug. They had been wanting to change the carpet on their stairs for awhile. We told them that custom was the very best option for them as it was such a custom size, especially if they wanted a handmade rug runner. They thought about it first and then made the free appointment for us to come to their home with our case of 1200 custom colors to decide which color scheme they like. The whole family was involved in the creation of the custom rug runner.
The owners had an old unbound commercial carpet runner that they inherited when they bought the home in 1992. It had definitely seen better days and it was time for an update!
They chose a gabbeh style runner they had seen in the store. When we came to their home, we brought the custom color poms so they could choose the exact colors that would give them the look they wanted.
When the customers had come into the store originally, they were looking for a long runner that may fit. Of course due to its very specific size, there was no such unicorn in our showroom. Thus, we recommended that they choose going custom for this project. At first they were a bit hesitant, but recognizing the size issue, they knew this was likely the best option. We also knew that it would require proper measurements because the house was built in the 1920’s and nothing was square. But we like a good challenge.